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Demming's 14 Points

John Willis, Technical Evangelist, Docker (@botchagalupe)

W. Edwards Deming offered 14 key principles for management to follow for significantly improving the effectiveness of a business or organization. Many of the principles are philosophical. Others are more programmatic. All are transformative in nature. The points were first presented in his book Out of the Crisis.

Podcast

Audio-only version is available in the DevOpsDays Podcast or as a direct download.