Alan Kraft, USPTO
Recent publications from EUROCONTROL (the European Organisation for the Safety of Air Navigation) provide a concise and accessible way to learn the principles & practices of Systems Thinking for Safety. This provides a quick way to establish a foundation of fundamental principles and practical advice for organizations adopting Blameless Postmortems as part of their DevOps practices.
Audio-only version is available in the DevOpsDays Podcast or as a direct download.