DC 2015 - Program


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DevOpsDays DC will return June 8-9, 2016.

Tricking Non-Tech Management into DevOps

Facilitator: Charles Bushong

Scribe: Jeff Gallimore

  • Just do it and then show it to people
  • Start moving really fast - people blocking it become really apparent
  • Engage the people who care about moving faster - those who want business value
  • Don't let a good crisis go to waste - take advantage of the pain and provide a solution
  • You may need to go around a blocker - but better to go to blocker first and help advocate for them
  • Figure out what the resistance is - have a conversation and use empathy
  • Make concerns specific and then provide alternatives to address it
  • EMPATHY! Be careful of people hearing, "You're not doing your job, your job is easy, or your job is unimportant."
  • Drain the lake until you see rocks and then remove those rocks
  • don't drain the whole lake - you'll see A LOT of rocks
  • Connect actions to things that could have been avoided
  • Lower the perceived risk to the decision-maker
  • less risky alternatives
  • education
  • Connect the action to the business value and cost of not doing it
  • Understand where the motivation to change (or not) is coming from
  • Non-tech or tech = management who is not convinced
  • Sad fact is you sometimes can't convince someone until there's a smoking crater
  • Look for the "win" to build momentum - and those are sometimes small, but notable *ex: catching a bug before the customer
  • Prioritize stuff that demos well
  • Change culture to value work that increases stability (versus new feature functionality)
  • Watch out for bad surprises for management...
  • Show them better delivery wasn't a fluke - do it again quickly

Platinum & Venue Sponsor


Platinum Sponsors

Excella Consulting Sumo Logic Netuitive Ansible Chef CustomInk Delphix Red Hat Elastic VictorOps Fugue Sonatype FireEye

Gold Sponsors

InfoZen Comcast Circonus Opus Group, LLC BlackMesh PagerDuty govready

Silver Sponsors

Puppet Labs