Like DevOps, Knowledge Management (KM) is a wide topic, ranging from "knowledge base/store" software to being a highly strategic instrument influencing the foundations of how a company works. After giving a brief overview of what KM is, this talk will combine theoretical background and my observations of what happened to my company by moving to "The Cloud". I'd like to share how my view on complex systems changed with (systemic) knowledge management in mind.
Soenke Ruempler is “Chief Trolling Officer” at Jimdo, an online website creation tool. Besides taking care of a good trolling culture he feels responsible for strategic technical decisions, reducing technical debt and advocating agile methods. After finishing his diploma thesis - which is about knowledge management in agile software development - he’s even more interested in social and cultural issues and how they play together with technical topics.